Question 1

How does the Swepzy app work?

Accepted Answer

You book or accept cleaning jobs in just a few easy steps. Everything is done in the app – no calls, no middlemen. Set it, choose it, done.

Question 2

Do I have to sign any contracts?

Accepted Answer

No. You accept the terms of service during registration – that's it. No hidden conditions or obligations.

Question 3

How much does cleaning cost?

Accepted Answer

You set the price – choose the scope and suggest a rate. You'll see a suggested price based on what others usually pay.

Question 4

How does payment work?

Accepted Answer

You pay directly in the app – no cash, and only after the job is done. Funds are transferred securely.

Question 5

Who can become a cleaner?

Accepted Answer

Anyone who wants to earn from cleaning. You just need an account, basic info, and motivation. To receive payouts, you must register with the payment system.

Question 6

Can I cancel a job?

Accepted Answer

Yes, but there are time limits. The closer to the job time, the higher the risk of fees. See our terms for details.

Question 7

Can I leave a review?

Accepted Answer

Yes! After every job you can rate and review the cleaner or the client – it helps others and builds trust.

Question 8

What safety measures do you use?

Accepted Answer

All users are verified, and payments go through a secure system. You can also see service history and ratings.

Question 9

When do I get paid?

Accepted Answer

We send payouts automatically once a month – no fees. If you want your money sooner, you can request it anytime, with a small service fee.

Question 10

Can I use Swepzy occasionally?

Accepted Answer

Absolutely. No schedules, no pressure – just take jobs when it works for you.

Question 11

Is Swepzy a cleaning agency?

Accepted Answer

Nope. Swepzy is an app that connects people – those who need cleaning and those who like doing it. No middlemen.

Question 12

What if something goes wrong?

Accepted Answer

You can report a problem in the app – we're here to help. Every case is reviewed individually.

Question 13

Can I cancel a job I already accepted?

Accepted Answer

Yes, but do it responsibly. Frequent cancellations might affect your visibility or lead to penalties.

Question 14

Can I have two accounts?

Accepted Answer

Nope. One person = one account. But you can switch between client and cleaner roles in your profile.

Frequently Asked Questions

How does the Swepzy app work?

How does the Swepzy app work?

Do I have to sign any contracts?

Do I have to sign any contracts?

How much does cleaning cost?

How much does cleaning cost?

How does payment work?

How does payment work?

Who can become a cleaner?

Who can become a cleaner?

Can I cancel a job?

Can I cancel a job?

Can I leave a review?

Can I leave a review?

What safety measures do you use?

What safety measures do you use?

When do I get paid?

When do I get paid?

Can I use Swepzy occasionally?

Can I use Swepzy occasionally?

Is Swepzy a cleaning agency?

Is Swepzy a cleaning agency?

What if something goes wrong?

What if something goes wrong?

Can I cancel a job I already accepted?

Can I cancel a job I already accepted?

Can I have two accounts?

Can I have two accounts?